Subject: Re: Missing item// Refund approval // 6485530571
From: M Ataullah <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Fri, 4 Sep 2020 07:22:59 -0700 (MST)

Hi Team, 

Any update? 

regards 
Ataullah 

From: "M Ataullah" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Friday, 24 July, 2020 16:42:13 
Subject: Missing item// Refund approval // 6485530571 

Hi Team, 

Problem Statement: Missing item, 
Order Date : Apr 24, 2020 
Order ID: 6485530571 
Tracking ID; 45945504986 
Missing item ID; 162032135 - - Juniors Jesse Printed Carry Cot with Twin Handles, Q 1 SAR159.00 
Assistance Required: Need to Refund approval. 

Issue Description: The customer was placed order for 12, items and 12 items has been shipped from our end, but the customer received only 10, 
as per courier team, shipment contains 2 pcs and the same has been delivered, but the costumer claiming he did not receive except one pcs. 

Customer History: the customer has 20 successful order with us since 2018, and first time he is claiming this kind of issue. 

Regards, 
Ataullah