Subject: Re: Deduction
From: Shakeeb Arsalan <[email-masked]>
To: Rashid Kaskar <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Algaili Ahmed <[email-masked]>, escalations dxbteam <[email-masked]>, anju john <[email-masked]>, Harish thakor <[email-masked]>
Date: Fri, 4 Sep 2020 06:10:22 -0700 (MST)

Hi Team, 

Please advise regarding the below case. 

Regards 
Shakeeb 

From: "Algaili Ahmed" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, 30 August, 2020 14:58:59 
Subject: Re: Withdrawal check 

Hi Team, 

The customer shared us two transaction NOs he said the bank provided him that. 
901395 and 021644000291 

The customer shared with us his bank account statement showing KWD 12.75 has been deducted from his account, but the customer's contact details are not found in our records. 

Customer email ID: [email-masked] 

Customer contact No: 96598825005 

Transaction ID: 901395 
​ 
Kindly refer to attached file, check and update us asap. 

Regard, 
Algaily. 

From: "Shakeeb Arsalan" <[email-masked]> 
To: "Algaili Ahmed" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Wednesday, 26 August, 2020 15:47:28 
Subject: Re: Withdrawal check 

Hi Algaili, 

Pls ask the customer to provide transaction ID . 

Regards 
Shakeeb 

From: "Algaili Ahmed" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Monday, August 24, 2020 3:41:07 PM 
Subject: Withdrawal check 

Hi Team, 

The customer shared with us his bank account statement showing KWD 12.75 has been deducted from his account, but the customer's contact details are not found in our records. 

Customer email ID: [email-masked] 

Customer contact No: 96598825005 
​ 
Kindly refer to attached file, check and update us asap. 

Regard, 
Algaily.