Subject: Re: LATE SHIPPING(9785567405)
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Hamza Hafeez <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Abhishek Bargaonkar <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Fri, 4 Sep 2020 06:03:17 -0700 (MST)

Hi Team, 

Please assist in closing the below case. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Shakeeb Arsalan" <[email-masked]> 
To: "Manjit Gurung" <[email-masked]>, "Hamza Hafeez" <[email-masked]>, "chester dsouza" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Abhishek Bargaonkar" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Tuesday, 1 September, 2020 18:48:07 
Subject: Re: LATE SHIPPING(9785567405) 

Hi Team, 

Pleas confirm if the order 9785567405 has been shipped or not ? 
as per Fodel team the order has not been handed over to them yet. 

Please check and do the needful 
as the issue is pending since long time and the customer is chasing us. 

Regards 
Shakeeb 

From: "Abhishek Bargaonkar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Wednesday, 26 August, 2020 10:27:24 
Subject: LATE SHIPPING(9785567405) 

Hi Team, 

Problem Statement: Late Shipping 
Order Date : Jun 01, 2020 
Order ID: 9785567405 
Tracking ID: LM110359201 
Assistance Required: Need Urgent Delivery 

Issue Description: Customer placed order on Jun 01, 2020 and till now he has not received the order. As per the hybris the order status is Store in transit 

Regards, 
Abhishek Borgaonkar