Subject: Re: On Validation Cancelled Order ID: 8200193062
From: Shakeeb Arsalan <[email-masked]>
To: Rashid Kaskar <[email-masked]>, lessin kumar <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Ebrahim <[email-masked]>, escalations dxbteam <[email-masked]>, Harish thakor <[email-masked]>, anju john <[email-masked]>
Date: Fri, 4 Sep 2020 05:39:48 -0700 (MST)

Hi Team, 

Kindly advise regarding the below case 

Regards 
Shakeeb 

From: "Ebrahim" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, 30 August, 2020 12:48:43 
Subject: On Validation Cancelled Order ID: 8200193062 

Hi Team, 

Problem Statement : On Validation Cancelled 

Ticket id : 03536021 
Order Date : Aug 29, 2020 
Order ID: 8200193062 
Total Price : 7.80 

Issue Description : The Customer placed the order on Aug 29, 2020, and it is pending since then, The order was marked as on validation cancelled, However the amount has been captured and till now the refund has not been initiated. 

Regards 
Ebrahim Hageb