Subject: Re: ate collection case ID 1343551
From: Shakeeb Arsalan <[email-masked]>
To: Ammar Asif <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Fri, 4 Sep 2020 01:00:01 -0700 (MST)

Hi Ammar, 

from where did u get this tracking NO, i am noticing that u are always providing return tracking ID which r not mentioned on hybris and u r not providing the collection ref. 

though if the tracking was created earlier u have to mention that to give us better pic about what happened. 

From: "Ammar Asif" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Sunday, 30 August, 2020 10:14:38 
Subject: ate collection case ID 1343551 

Problem Statement: late collection 
Order Date : 23-Jul-2020 
Order ID: 6210836259 
Tracking ID: FP07240001615 
return tracking ID :​46174105655 

Assistance Required: Need urgent collection. 
this is the 3rd time i have created the RMA 

Issue Description: the customer has placed his order on 23-Jul-2020 with the order id 6210836259, and he raised return request but the item has not been collected yet. 

please do needful. 

regards 
ammar asif