Subject: RE: POD #FP07200001476
From: Reddy Prasad <[email-masked]>
To: Jessie Caparas <[email-masked]>, Varun Sharma <[email-masked]>, olm kuwait <[email-masked]>, "Fauzan Ahmad . Musalman" <[email-masked]>, Midhun Madhu <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, seeta.seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Thu, 3 Sep 2020 12:38:27 +0000

Dear Jessie

Please check the area coordinates of delivery

Azmat : as informed please communicate with vendor for deduction.

Regards

Reddy Prasad

From: Jessie Caparas <[email-masked]>
Sent: Wednesday, September 2, 2020 4:07 PM
To: Varun Sharma <[email-masked]>; olm kuwait <[email-masked]>; Fauzan Ahmad . Musalman <[email-masked]>; Midhun Madhu <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; seeta.seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Reddy Prasad <[email-masked]>
Subject: RE: POD #FP07200001476
Importance: High

Looping @olm kuwait<mailto:[email-masked]> @Midhun Madhu<mailto:[email-masked]>

From: Varun Sharma <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, September 2, 2020 5:05 PM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>; olm kuwait <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad . Musalman <[email-masked]<mailto:[email-masked]>>
Cc: Midhun Madhu <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Reddy Prasad <[email-masked]<mailto:[email-masked]>>
Subject: RE: POD #FP07200001476

Go ahead, but courier partner needs to be penalized

From: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, September 02, 2020 5:03 PM
To: olm kuwait <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad . Musalman <[email-masked]<mailto:[email-masked]>>; Varun Sharma <[email-masked]<mailto:[email-masked]>>
Cc: Midhun Madhu <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Reddy Prasad <[email-masked]<mailto:[email-masked]>>
Subject: RE: POD #FP07200001476

@Varun Sharma<mailto:[email-masked]>

The shared POD is not valid and customer claims this order has not been received.

Please advise if we can refund this order.

KWD 13.20 and this is the customer’s first order.

From: olm kuwait <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, August 23, 2020 9:49 AM
To: Fauzan Ahmad . Musalman <[email-masked]<mailto:[email-masked]>>
Cc: Midhun Madhu <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Reddy Prasad <[email-masked]<mailto:[email-masked]>>
Subject: RE: POD #FP07200001476

Dear Sir,

PFA of the POD

Azmath

From: Fauzan Ahmad . Musalman <[email-masked]<mailto:[email-masked]>>
Sent: 12 August 2020 19:27
To: olm kuwait <[email-masked]<mailto:[email-masked]>>
Cc: Midhun Madhu <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Subject: POD #FP07200001476
Importance: High

External email sender, please take precaution.
Hi Team,

Problem Statement: Need POD
Order Date : Jul 19, 2020
Order ID: 8393209717
Tracking ID: FP07200001476
Assistance Required: Need Urgent POD
Issue Description: The order was shipped from our side on 7/20/20  and as per fareye website the order delivered to customer on 8/2/20, But customer claiming that she has not received the order, Kindly check and share with us the POD and customer ID.

Regards,
Fauzan
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