Subject: Re: Voucher Request
From: Seeta Seeta <[email-masked]>
To: Akshay Berry <[email-masked]>
Cc: Gito Varghese <[email-masked]>, Raveen Sethupathy <[email-masked]>, Ron Thomas <[email-masked]>, julius rodrigues <[email-masked]>, escalations dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Abhishek Bargaonkar <[email-masked]>
Date: Thu, 3 Sep 2020 05:33:09 -0700 (MST)

Hi Akshay, 

This is the same customer and we have only shared the voucher once with the customer. Actually the agent has forwarded this to the voucher team through his freshdesk. So just to get the fast resolution I have also emailed the voucher team to create same voucher. 

Moreover, the case is already closed and we can deactivate this voucher. 

Thanks & Regards, 
Seeta Kunwar 

From: "Akshay Berry" <[email-masked]> 
To: "Gito Varghese" <[email-masked]>, "Raveen Sethupathy" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Cc: "Ron Thomas" <[email-masked]>, "julius rodrigues" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Abhishek Bargaonkar" <[email-masked]> 
Sent: Thursday, September 3, 2020 5:40:43 PM 
Subject: RE: Voucher Request 

Hi [ mailto:[email-masked] | 
@seeta.seeta ] , 

I believe this is the same order which you have already shared the voucher earlier during the day as per my request. 

Why are we creating another and sharing another one for the customer? 

[ mailto:[email-masked] | @Gito Varghese ] please deactivate this voucher as it has been shared with the customer already. 

Regards, 

Akshay Berry 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +971 4 5172125 

From: Gito Varghese <[email-masked]> 
Sent: Thursday, September 3, 2020 3:27 PM 
To: Raveen Sethupathy <[email-masked]>; seeta.seeta <[email-masked]> 
Cc: Ron Thomas <[email-masked]>; Julius Rodrigues <[email-masked]>; Escalations Dxbteam <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Abhishek Bargaonkar <[email-masked]> 
Subject: Re: Voucher Request 

Dear Shoemart Team, 

The Voucher has been created as requested. I have put the configuration below, please check and let me know if anything has to change. 

Code: V45-7Y1G-T7BL-ZEYP-L|Start Date: 03.09.2020 00:00:00|End Date: 03.10.2020 00:00:00 

Type: Serial Voucher|Concept: SHOEMART|Territory: UAE|Checkout Site: N/A 

Value: 100 AED|Minimum Threshold Value: 110 AED|Maximum Discount: N/A|Combinable with other vouchers: TRUE 

Total quantity of redeemable vouchers: 1|Total quantity of redemptions per customer: 1 

Categories included/excluded: N/A|Brands included: N/A|Device Restriction: N/A 

Regards, 
Gito Varghese 

Digital Marketing Coordinator 

Web Team | Landmark Group 

T: +97145172153 

From: Raveen Sethupathy < [ mailto:[email-masked] | [email-masked] ] > 
Date: Thursday, September 3, 2020 at 1:05 PM 
To: "seeta.seeta" < [ mailto:[email-masked] | [email-masked] ] >, Gito Varghese < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Ron Thomas < [ mailto:[email-masked] | [email-masked] ] >, Julius Rodrigues < [ mailto:[email-masked] | [email-masked] ] >, Jason Dsouza < [ mailto:[email-masked] | [email-masked] ] >, Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >, Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >, Abhishek Bargaonkar < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: Voucher Request 

[ mailto:[email-masked] | @Gito Varghese ] 

-- 

Raveen Sethupathy 

Digital Marketing Coordinator 

Web Team | Landmark Group 

m: +971566909499 

t: +97145172141 

From: Seeta Seeta < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, September 2, 2020 3:46 PM 
To: Raveen Sethupathy < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Ron Thomas < [ mailto:[email-masked] | [email-masked] ] >; Julius Rodrigues < [ mailto:[email-masked] | [email-masked] ] >; Jason Dsouza < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Abhishek Bargaonkar < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: Voucher Request 

External email sender, please take precaution. 

Hi Raveen, 

The order number is 9796225770. 

Thanks & Regards, 
Seeta Kunwar 

From: "Raveen Sethupathy" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Ron Thomas" < [ mailto:[email-masked] | [email-masked] ] >, "julius rodrigues" < [ mailto:[email-masked] | [email-masked] ] >, "jason dsouza" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Abhishek Bargaonkar" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, September 2, 2020 5:12:06 PM 
Subject: Re: Voucher Request 

Hi Seeta, 

Please provide an Order ID. 

Regards, 

Raveen Sethupathy 

Digital Marketing Coordinator 

Web Team | Landmark Group 

m: +971566909499 

t: +97145172141 

From: Seeta Seeta < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, September 2, 2020 2:09 PM 
To: Raveen Sethupathy < [ mailto:[email-masked] | [email-masked] ] >; Ron Thomas < [ mailto:[email-masked] | [email-masked] ] >; Julius Rodrigues < [ mailto:[email-masked] | [email-masked] ] >; Jason Dsouza < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Abhishek Bargaonkar < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Voucher Request 

External email sender, please take precaution. 

Hi Team, 

Requesting you to create a Shoemart concept voucher worth of AED 100 with TH value AED 110 for 1 month validity. 

Thanks & Regards, 
Seeta Kunwar 

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com