Subject: Technical Issue "6205766397"
From: Abhishek Sisodia <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Wed, 2 Sep 2020 05:43:13 -0700 (MST)

Hi Team 
Problem Statement : Technical Issue 
Ticket ID : 1304486 
Order Date: Jul 4, 2020 
Order ID: 6205766397 
Tracking ID: NA 
Total Price : SAR 37.00 

Issue Description : The Customer placed the order on May 5 , 2020 , and it is pending since then. 

Case History : The customer reached out to us on 15 Jul 2020 , and since then the issue has been escalated to the warehouse team and they have told that this order is facing some technical issue. 
PFB the attached screenshot of the response from warehouse. 

Customer's History : The customer is with us from Feb, 2019. 

Assistance Required : We request you to please assist in either shipping and delivering or cancelling the order and close the issue. 
Best Regards, 
Abhishek Sisodia