Subject: Refund approval "6489129331"
From: Abhishek Sisodia <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Wed, 2 Sep 2020 05:22:34 -0700 (MST)

Hi Team 
Problem Statement : Refund approval 
Ticket ID : 1194137 

Order Date: May 5, 2020 
Order ID: 6489129331 
Tracking ID: 648912933122999991 

Total Price : SAR 491.7 

Issue Description : The Customer placed the order on May 5, 2020 , and it is pending since then. 

Case History : The customer reached out to us on 12 Jun 2020 , and since then the issue has been escalated to the warehouse team but no response has been received as of yet. 

Customer's History : The customer has placed his 5 orders till now with us. 

Assistance Required : We request you to please assist in either shipping and delivering or cancelling the order and close the issue. 
Best Regards, 
Abhishek Sisodia