Subject: Re: On Validation Cancelled "8395033202"
From: Shakeeb Arsalan <[email-masked]>
To: [email-masked], [email-masked]
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Abhishek Sisodia <[email-masked]>, [email-masked], [email-masked]
Date: Wed, 2 Sep 2020 02:27:09 -0700 (MST)

Hi Team, 

Kindly assist regarding the following concern. 

Regards 
Shakeeb 

From: "Abhishek Sisodia" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Saturday, 29 August, 2020 16:18:00 
Subject: On Validation Cancelled "8395033202" 

Hi Team 
Problem Statement : On Validation Cancelled Pending 
Ticket id : 1378845 

Customer Email ID : [email-masked] 

Order ID: 8395033202 
Order Date: July 31 , 2020 
Order Status: ON_VALIDATION_CANCELLED 
Display Order Status : Pending 

Total Price : KWD 38.36 
Issue Description : The payment has been done but the order was stuck on validation. 

The amount has not been refunded to the customer until now. 

PFA the attached screenshots shared by the customer. 

Assistance required : We request you to look into this and close the issue. 
Best Regards, 
Abhishek Sisodia