Subject: Re: Refund escalation for the order : 8398498253
From: Shakeeb Arsalan <[email-masked]>
To: Rashid Kaskar <[email-masked]>, lessin kumar <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Mohd Adil <[email-masked]>, escalations dxbteam <[email-masked]>, Harish thakor <[email-masked]>
Date: Tue, 1 Sep 2020 07:29:35 -0700 (MST)

Hi Team, 

Kindly assist regarding the following concern. 

Regards 
Shakeeb 

From: "Mohd Adil" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Thursday, 27 August, 2020 15:11:21 
Subject: Refund escalation for the order : 8398498253 

Hi Team, 

Greetings of the day! 

This is in regards with the order#8398498253. 

The customer's payment of KWD 26.50 made through KNET was captured however the status of the order is on validation cancelled. 

A ticket: 03519117 has also been generated on the account. 

Request you to assist further and fulfill the request. 

Regards, 
Adil