Subject: Re: Missing item // approval for the refund // 6494205260
From: Shakeeb Arsalan <[email-masked]>
To: [email-masked], [email-masked], [email-masked]
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, M Ataullah <[email-masked]>, [email-masked]
Date: Tue, 1 Sep 2020 06:28:12 -0700 (MST)

Hi Team, 

Kindly assist regarding the following concern. 

Regards 
Shakeeb 

From: "M Ataullah" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Thursday, 27 August, 2020 12:10:38 
Subject: Missing item // approval for the refund // 6494205260 

Hi Team, 

Problem Statement: Missing item, 
Order Date : May 26, 2020 
Order ID: 6494205260 
Tracking ID; S001348465925 
Missing item; 162451936 - - Printed Jog Pants with Elasticised Waistband 
162376556 - - Textured Jog Pants with Pocket Detail and Drawstring 
162116453 - - Solid Polo Neck T-shirt with Short Sleeves 
162116457 - - Solid Polo Neck T-shirt with Short Sleeves 
161705407 - - Printed Jog Pants with Pocket Detail and Drawstring Closure 
161705399 - - Printed Jog Pants with Pocket Detail and Drawstring Closure 
162451941 - - Printed Jog Pants with Elasticised Waistband 
Total cost of the order; SAR184 
Assistance Required: Need to approval for the refund 

Issue Description: The customer was placed order for 12 items and 12 items has been shipped from our end, but the customer received only 5, and missing item value is more than 100 SAR so kingly investigate the issue, 

Customer History; The customer has 34 successful order, and continuously shopping with us since 11/24/18. 

Regards, 
Ataullah