Subject: Refund approval.
From: Abdulqader Ahmed <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Seeta Seeta <[email-masked]>
Date: Tue, 1 Sep 2020 06:17:14 -0700 (MST)

Dear Team , 

# 1443512 

Problem Statement : Refund approval. 

Order Date : May 29, 2020 
Order ID: 6495035686 
Tracking ID : CRDSAL0023707420 

Issue Description : The Customer placed the order on May 29, 2020 and shipped from our side on 5/31/20 , as the hyper is shipped and SAUDIPOST IS Under Processing , 

Case history : The customer reached out to us on 01 Sep 2020 and since then no action has been taken on the issue . 

Customer's history : as the hyper the customer with us from 3/27/19 and this the 17th order for the customer 

Assistance required : We request you to provide refund approval in order to have the customer refunded manually and close the issue. 

Regards, 
Abdulqader