Subject: Re: sdad Refund issue //1277579 // 6488368755
From: Ala Hamood <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: fauzan musalman <[email-masked]>, Shakeeb arsalan <[email-masked]>, Apoorv <[email-masked]>
Date: Tue, 1 Sep 2020 06:00:36 -0700 (MST)

Hi team 

Any Update 

Best Regards 
Ala Aldin 

From: "Ala Hamood" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "fauzan musalman" <[email-masked]>, "Shakeeb arsalan" <[email-masked]>, "Apoorv" <[email-masked]> 
Sent: Thursday, August 20, 2020 11:01:18 AM 
Subject: sdad Refund issue //1277579 // 6488368755 

Hi Team 

Problem Statement: sdad Refund issue 

Order Date :May 3, 2020 
ticket id : 06747047 
Order ID: 6488368755 
Total Price: SAR423 
Identifier: SADAD 
Assistance Required: Need to check and refund 

Issue Description: The refund has been successful but customer still clime that he didn't receive any amount in his account 
and send his account statement and details 

Best Regards 
Ala Aldin