Subject: Re: ON_VALIDATION_CANCELLED Refund issue ( 8394845177)
From: Seeta Seeta <[email-masked]>
To: Rashid Gafoor Kaskar <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Hafizullah Lsm <[email-masked]>, escalations dxbteam <[email-masked]>, anju john <[email-masked]>, Harish Thakor <[email-masked]>
Date: Tue, 1 Sep 2020 05:22:07 -0700 (MST)

Hi Team, 

Can you please assist us in the below case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Hafizullah Lsm" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, September 1, 2020 5:28:53 PM 
Subject: Re: ON_VALIDATION_CANCELLED Refund issue ( 8394845177) 

Hi Team, 

Please assist with the below case. 

Thank you for your help! 

Thanks & Regards, 
Hafizullah 

From: "Hafizullah Lsm" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Thursday, August 27, 2020 9:59:01 AM 
Subject: ON_VALIDATION_CANCELLED Refund issue ( 8394845177) 

Hi Team 

Problem Statement: ON_VALIDATION_CANCELLED Refund issue 

Order Date: Jul 30, 2020 
Order ID: 8394845177 
Total Price: KWD3.80 
Transaction ID: 1631206130 

Assistance Required: Need to check and refund 

Issue Description: The order is ON_VALIDATION_CANCELLED and the customer is complaining of deduction and demand of refund and he send us the Transection id with details, approval is attached. 

Regards 
Hafizullah