Subject: Partial order shipped and we are unable to cancel the item (6208514235)
From: Hafizullah Lsm <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Tue, 1 Sep 2020 05:15:19 -0700 (MST)

Hi Team 

Problem Statement: Partial order shipped and we are unable to cancel the item 

Order Date : Jul 14, 2020 
Order ID: 6208514235 
Tracking ID: 46066351376 

Assistance Required: Need to cancel and refund of the item 

Issue Description: The order was shipped from our side on 15/07/2020 and delivered on 16/07/2020 but the following item : 
162351266 - - IKSU Ultra Matte Lipstick 
did not ship and delivered, and the customer wants to refund this item, so we request that you please do the needful. 

Thanks & Regards 
Hafizulla