Subject: Re: Arabic Language Test - Ahmed Fathalrhman alsharif
From: Shakeeb Arsalan <[email-masked]>
To: HR Livesalesman <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Deeksha Dadu <[email-masked]>, Saurabh Dadu <[email-masked]>
Date: Mon, 31 Aug 2020 23:02:11 -0700 (MST)

Hi Harpreet, 

The candidate is native. 9/10 

Regards 
Shakeeb 

From: "HR Livesalesman" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Deeksha Dadu" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Saurabh Dadu" <[email-masked]> 
Sent: Monday, 31 August, 2020 13:57:06 
Subject: Fwd: Arabic Language Test - Ahmed Fathalrhman alsharif 

Hi Team, 

Please evaluate the test internally. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 30 Aug, 2020, at 17:50, Ambika Mehta <[email-masked]> wrote: 

	
	
			Foreign Language Screening Test 
		Name 	Ahmed Fathalrhman alsharif / (+91) 9603068043 / [email-masked] 
Whats your first language 	Arabic 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	First thing first is apologize to customer for the mistake that I made and then I'll ask the customer address again and I'll repeat it again to make sure, then I'll tell the customer the order will receive during 30 minutes, at the end I'm going to apologize one more to customer for the mistake and thanks for accepting my apologize then I'll say have a nice meal 

In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	Personal : my name is ahmed fathalrhman alsharif I'm 22 years old and I'm from Sudan, I'm guy who like to get a lot of knowledge and experience, I'm ambition guy 

Educational :I studied in school in Saudi Arabia and I'm studying b.pharmcy in madhav university, Im learning about business and management and I'm studying some languages (Spanish, hindi) 

Professional : I've worked for 3 months in online marketing and customer service 
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	على حسب معرفتي الفرق بين الخدمة الجيدة للعملاء هي أن تجعل العميل يشتري المنتج مع الإقناع عن المنتج سواء أكان سعيد أو لا بالمنتج 

اما الخدمة المثالية هي أن تجعل العميل يشتري المنتج مع الإقناع عن المنتج مع العلم و الرضا التام 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	أولاً انا واثق من نفسي سوف أخذ هذه الفرصة و سوف أحقق نجاح ملموس 

ثانياً لدي خبرة ليست بضيئلة في الإدارة العامة و التعامل مع العملاء بشكل جيد 

ثالثاً اريد أزيد من خبرتي في الإدارة 

رابعاً سوف الشركة في تقدم وتطور و نجاح 

خامساً انا أؤمن بأن الكل لديه فرصة في العمل و تحقيق الفوز، و هذه الفرصة استطيع ان أنجز بنفسي 
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	من أكثر المدن زيارة هي مدنية حيدراباد ولاية تلنقانا هي أكثر مدنية مفضلة لي لأنها هي أكثر مدينة لديها الطابع العربي و هي تذكرني بالمكان التي ولدت فيها وقد مكثت فيها حوالي سنة ونصف و الاجواء جدا جميلة ومن أكثر الأشياء التي أحب في حيدراباد المطاعم العربية 
وقد تدرست فيها اللغة الإنجليزية في معهد ماكس 
ولدي اصدقاء كثر في حيدراباد، لك أمر قط بالمشكلة في حيدراباد