Subject: Fwd: Arabic Language Test - Mohamed Abubacker
From: HR Livesalesman <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Deeksha Dadu <[email-masked]>, saurabh <[email-masked]>
Date: Mon, 31 Aug 2020 22:15:38 -0700 (MST)

Hi Team, 

Please evaluate the test internally. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 31 Aug, 2020, at 14:55, Ambika Mehta <[email-masked]> wrote: 

	
	
			Foreign Language Screening Test 
		Name 	Mohamed Abubacker / (614701) 9025988143 / [email-masked] 
Whats your first language 	Arabic 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	First of all I will try to check whether any kind of discount or special offer available in the pizza hut. Then I will note it, by the other hand I will ask him to forgive for my fault. I will inform him that it was my fault not our team mates or our company, so this will not be repeated. I will tell him that the order will be delivered within 10 minutes to his address. I will ask his address once again for not to make any kind of mistake. 
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	I'm Mohamed Abubacker 26 Yrs Old Married one year passed. My native place is Adirai, Tanjore Dist, TamilNadu, India. I migrated to Kuwait in 2004 from our home town for my secondary school due to my father's profession was there. I studied in Kuwait from 4th Std till 8th Std. During this period I have learned to speak and write Arabic & English normally. After that I came back to our home town, started my Arabic course in. Crescent University from 2012 to 2017. 
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	خدمة عملاء جيدة: يعني أنه يشتغل مقابل الراتب ولكن لا يعمل بسعادة 
خدمة عملاء رائعة: أنه يشتغل مقابل الراتب ويعمل بسعادة مثلا أقول بهم قد لا يكون المستقبل حاضرا ولكن خدمة عملاء رائعة يمشون في المستقبل لأنهم يعمل بنشاط والفرح 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	انا بصراحة قضيت في الكويت ٦سنوات، للدراسة ٤سنة ودوام ١.٥ 
خلال هذه الفترة الطويلة في الكويت زرت أسواق و مال وشعرت كيف يكون الحوار بين التجار الزبائن، وكيف تكون المعاملات بينهم بالأمن والسلام 
وكيف تكون العلاقة بين شركاء العمل ! وأيضا أنني 
زرت سعودية وعمان أعرف عن أهل العرب والموضوعات الخاطئة تظهر منهم. هذه الخبرة قد حصلت في الشركة أوكسيجين الصحي، ومن الشركة للزهور 
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	اولا؛ انا زرت مدراس (شيناي)للزيارة إلى الكويت في سنة ٢٠٠٤. بعدها ما دورت في الهند الا أماكن قليلا مثلا تانجاور، وتيروشي فهي من محافظة تاميلنادو. انا فرحت جدا بزيارة الرياض، جدة، مكة ومدينة المنورة فهي كلها في السعودية زرت حينما درست في الكويت 
اشكر الله دائما لتلك النعمة التي أعطاني الله خيرا في العمر قبل أكون بالغا. لدي فكرة طويلة لأزور كيرلا من جنوب الهند يونيو دلهي، كشمير فهي تقع شمال غرب الهند وباكستان والصين