Subject: Re: KNET ON_VALIDATION_CANCELLED // 1430815 //8399865649
From: Ala Hamood <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: fauzan musalman <[email-masked]>, Shakeeb arsalan <[email-masked]>, Apoorv <[email-masked]>
Date: Mon, 31 Aug 2020 08:45:34 -0700 (MST)

Hi team 

Any Update 

Best Regards 
Ala Aldin 

From: "Ala Hamood" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "fauzan musalman" <[email-masked]>, "Shakeeb arsalan" <[email-masked]>, "Apoorv" <[email-masked]> 
Sent: Friday, August 28, 2020 2:05:21 PM 
Subject: KNET ON_VALIDATION_CANCELLED // 1430815 //8399865649 

Hi Team 

Problem Statement: ON_VALIDATION_CANCELLED Refund issue 

Order Date : Aug 28 , 2020 
ticket id : 03538029 
Order ID: 8399865649 
Total Price: KWD18.80 
Identifier: KNET 
Assistance Required: Need to check and refund 

Issue Description: The order is ON_VALIDATION_CANCELLED but the amount is captured in Payment Transactions but the customer is demanding refund so we request to check this your priority basis 

Best Regards 
Ala Aldin