Subject: RE: C&C order- Order Number: 8386775856 -
From: "Vijay mandal (TCS)" <[email-masked]>
To: Jessie Caparas <[email-masked]>, Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>, LMG OMS <[email-masked]>, Sankar T <[email-masked]>
Cc: Youraj Kinhikar <[email-masked]>, Srg Fintas <[email-masked]>, Shakeeb Arsalan <[email-masked]>, seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Manish Kumar <[email-masked]>, ecom cpkuwait <[email-masked]>, ecom cskuwait <[email-masked]>, Midhun Madhu <[email-masked]>
Date: Mon, 31 Aug 2020 15:06:38 +0000

Hi @Sankar T<mailto:[email-masked]>,
Request you to please update the cancellation in Hybris.

Thanks & regards,

Vijay Mandal
LMG-OMS Support Executive
+91 7003673057
[email-masked]

From: Jessie Caparas <[email-masked]>
Sent: Monday, August 31, 2020 12:03 PM
To: Vijay mandal (TCS) <[email-masked]>; Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]>; LMG OMS <[email-masked]>
Cc: Youraj Kinhikar <[email-masked]>; Srg Fintas <[email-masked]>; Shakeeb Arsalan <[email-masked]>; seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Manish Kumar <[email-masked]>; ecom cpkuwait <[email-masked]>; ecom cskuwait <[email-masked]>; Midhun Madhu <[email-masked]>
Subject: RE: C&C order- Order Number: 8386775856 -
Importance: High

@Vijay mandal (TCS)<mailto:[email-masked]>

Still not reflecting in Hybris

From: Vijay mandal (TCS) <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, August 30, 2020 6:12 PM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; LMG OMS <[email-masked]<mailto:[email-masked]>>
Cc: Youraj Kinhikar <[email-masked]<mailto:[email-masked]>>; Srg Fintas <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; ecom cpkuwait <[email-masked]<mailto:[email-masked]>>; ecom cskuwait <[email-masked]<mailto:[email-masked]>>; Midhun Madhu <[email-masked]<mailto:[email-masked]>>
Subject: RE: C&C order- Order Number: 8386775856 -

Hi Jessie,

8386775856 is cancelled as part of LIT SOP.
Thanks & regards,

Vijay Mandal
LMG-OMS Support Executive
+91 7003673057
[email-masked]<mailto:[email-masked]>

Regards,
Vijay

From: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, August 30, 2020 2:26 PM
To: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; LMG OMS <[email-masked]<mailto:[email-masked]>>; Vijay mandal (TCS) <[email-masked]<mailto:[email-masked]>>
Cc: Youraj Kinhikar <[email-masked]<mailto:[email-masked]>>; Srg Fintas <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; ecom cpkuwait <[email-masked]<mailto:[email-masked]>>; ecom cskuwait <[email-masked]<mailto:[email-masked]>>; Midhun Madhu <[email-masked]<mailto:[email-masked]>>
Subject: RE: C&C order- Order Number: 8386775856 -

Hi @LMG OMS<mailto:[email-masked]> @Vijay mandal (TCS)<mailto:[email-masked]>

Can you please check if this order has been shipped? If not kindly cancel the full order.

It has been pending from June 9.

INC0838553

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, August 29, 2020 5:05 PM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Youraj Kinhikar <[email-masked]<mailto:[email-masked]>>; Srg Fintas <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; ecom cpkuwait <[email-masked]<mailto:[email-masked]>>; ecom cskuwait <[email-masked]<mailto:[email-masked]>>; Midhun Madhu <[email-masked]<mailto:[email-masked]>>
Subject: Re: C&C order- Order Number: 8386775856 -

External email sender, please take precaution.
Hi Team,

Store has confirmed not receiving the order. Please advise how should we proceed further as the order is pending since Aug 9, 2020.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Srg Fintas" <[email-masked]<mailto:[email-masked]>>
To: "youraj kinhikar" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Ecom cpkuwait" <[email-masked]<mailto:[email-masked]>>, "ecom cskuwait" <[email-masked]<mailto:[email-masked]>>, "midhun madhu" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 25 August, 2020 14:26:42
Subject: RE: C&C order- Order Number: 8386775856 -

Still not received checked physically as well.

From: Youraj Kinhikar
Sent: Monday, August 24, 2020 2:42 PM
To: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Srg Fintas <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; ecom cpkuwait <[email-masked]<mailto:[email-masked]>>; ecom cskuwait <[email-masked]<mailto:[email-masked]>>; Midhun Madhu <[email-masked]<mailto:[email-masked]>>
Subject: RE: C&C order- Order Number: 8386775856 -

@Srg Fintas ([email-masked])<mailto:[email-masked]>Please check

From: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Sent: 24 August 2020 09:45
To: Youraj Kinhikar <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; ecom cpkuwait <[email-masked]<mailto:[email-masked]>>; ecom cskuwait <[email-masked]<mailto:[email-masked]>>; Midhun Madhu <[email-masked]<mailto:[email-masked]>>
Subject: Re: C&C order- Order Number: 8386775856 -

External email sender, please take precaution.
Hi Youraj,
Order Number: 8386775856
Order Created: 8/9/2020
Store: Centrepoint21115
Please confirm if the order has been received physically at the store.

Regards
Shakeeb
________________________________
From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, August 22, 2020 2:58:18 PM
Subject: Order not shipped - Order Number: 8386775856 case id - 1388083

Hi Team,

Please assist on the below concern as it's been more than 12 days from the date order has been placed still there is no consignment created yet.

Problem statement: Order not shipped from the warehouse to the store

case id - 1388083
Order Number: 8386775856
Order Created: 8/9/2020
Order Delivery Mode: Store pickup
Store: Centrepoint21115

Assistance required: Urgent delivery to the store and update the order status as ready for pick up

Kindly note that the above order is still not delivered to the store and no consignment created yet.

Kindly expedite the process so that it could be ready for pickup as soon as possible.

Regards,
Manish

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com