Subject: KNET ON_VALIDATION_CANCELLED//1437840//8200347519
From: Ala Hamood <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: fauzan musalman <[email-masked]>, Apoorv <[email-masked]>, Shakeeb arsalan <[email-masked]>
Date: Mon, 31 Aug 2020 07:34:35 -0700 (MST)

Hi Team 

Problem Statement: ON_VALIDATION_CANCELLED Refund issue 

Order Date : Aug 30, 2020 
ticket id : 03548028 
Order ID: [ callto:8200072091 | 8200347519 ] 
Total Price: KWD27.65 
Identifier: KNET 
Assistance Required: Need to check and refund 

Issue Description: The order is ON_VALIDATION_CANCELLED but the amount is captured in Payment Transactions but the customer is demanding refund so we request to check this your priority basis 

Best Regards 
Ala Aldin