Subject: Re: Late C&C shipping // 6213774979
From: Shivani Rani <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Mon, 31 Aug 2020 04:32:35 -0700 (MST)

Hi Team, 

Any update? 

Regards, 
Shivani 

From: "Shakeeb Arsalan" <[email-masked]> 
To: "manager cpr6" <[email-masked]>, "qazi mohammed" <[email-masked]>, "anwar abdullah" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shivani Rani" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Wednesday, 26 August, 2020 14:48:21 
Subject: Re: Late C&C shipping // 6213774979 

Hi Team, 

Problem Statement: Late C&C 
Order Date : Aug 4, 2020 
Order ID: 6213774979 
Store code: Splash21042 
Tracking id: 621377497923999991 

Please check if the order available at the store? if yes please contact the customer to collect the order the soonest. 

Regards 
Shakeeb 

From: "Shivani Rani" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Monday, August 24, 2020 2:34:10 PM 
Subject: Late C&C shipping // 6213774979 

Hi Team, 

Ticket number: 1370567 
Problem Statement: Late C&C Shipping 
Order Date : Aug 4, 2020 
Order ID: 6213774979 
Store code: Splash21042 
Tracking id: 621377497923999991 

Assistance Required: Need Urgent Shipping 

Issue Description: Customer placed order on Aug 4 and till now she has not received the order. As per the hybris the order status is "READY_TO_SHIPPED" 

Kindly check and shipped the order as soon as possible. 

Thank you for your help! 

Regards, 
Shivani