Subject: Cutomer wants to buy the item in 60 AED / 9798216701
From: Rehan Khan <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Mon, 31 Aug 2020 02:57:14 -0700 (MST)

Hi Team, 

The customer placed his order in sale time for the item(CR7 Denim Shorts with Pocket Detail) in the value of 60 AED but he received wrong item so he returned the item and amount has been refunded successfully. 
Now he wants to place an order for the same item but the value of the item is now 200 AED. We have informed the customer regarding the sale time and also provided him the promo code as a compensation, we've also provided him the link where he can buy the shorts under 60 AED but customer continuously asking for the same item and saying "he believe that it was done on purpose to send an incorrect product, because it was a good deal listed". 

Customer is asking for a discussion about this with someone from the management team. 
So please do the needful. 

Ticket number - 1417862 
Order number - 9798216701 
Mobile number - 0555527187 

Here is the link for the item : https://www.splashfashions.com/ae/en/Men/Clothing/Bottoms/Shorts/SPLASH-CR7-Denim-Shorts-with-Pocket-Detail/p/161601819 

We are looking forward to your reply. 

Regards 
Rehan