Subject: Partial order shipped and we are unable to cancel the item (6219256888)
From: Hafizullah Lsm <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Mon, 31 Aug 2020 02:31:37 -0700 (MST)

Hi Team 

Problem Statement: Partial order shipped and we are unable to cancel the item 

Order Date: Aug 27, 2020 
Order ID: 6219256888 
Tracking ID: FC08290001089 

Assistance Required: Need to cancel and refund of the item 

Issue Description: The order was shipped from our side on 29/08/2020 and delivered on 30/08/2020 but the following item : 
162187221 - - Textured Crossbody Bag with Chain Detail 
did not ship and delivered, and the customer wants to refund this item, so we request that you please do the needful. 

Thanks & Regards 
Hafizullah