Subject: RE: Order not shipped / cancelling 9790412656
From: "Vijay mandal (TCS)" <[email-masked]>
To: Jessie Caparas <[email-masked]>, Shakeeb Arsalan <[email-masked]>, LMG OMS <[email-masked]>, Sankar T <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, seeta.seeta <[email-masked]>
Date: Sun, 30 Aug 2020 14:06:27 +0000

Hi Jessie,

Order is cancelled as part of LIT SOP.

@Sankar T<mailto:[email-masked]> Please cancel the same in hybris as well.

Thanks & regards,

Vijay Mandal
LMG-OMS Support Executive
+91 7003673057
[email-masked]

From: Jessie Caparas <[email-masked]>
Sent: Sunday, August 30, 2020 3:34 PM
To: Shakeeb Arsalan <[email-masked]>; LMG OMS <[email-masked]>; Vijay mandal (TCS) <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Apoorv Joshi <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; seeta.seeta <[email-masked]>
Subject: RE: Order not shipped / cancelling 9790412656

@LMG OMS<mailto:[email-masked]> @Vijay mandal (TCS)<mailto:[email-masked]>

Please advise if order is not shipped.

If not please cancel.

INC0838623

From: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, August 30, 2020 11:50 AM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>
Subject: Order not shipped / cancelling 9790412656

External email sender, please take precaution.
Hi Jessie,

Problem Statement : Order not shipped (no tracking details). Customer wants refund.
Order Date : 01/07/2020
Order ID: 9790412656
Tracking ID: N.A
Total Price : AED 101.00

Assistance required : please assist in getting the order Cancelled, as it has been pending since long time and no action has been taken.

Regards
Shakeeb
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