Subject: RE: KNET Refund- 8399081769
From: "Rashid Gafoor Kaskar" <[email-masked]>
To: Apoorv Joshi <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Ammar Asif <[email-masked]>, Harish Thakor <[email-masked]>, Anju John <[email-masked]>
Date: Sun, 30 Aug 2020 13:51:29 +0000

Hi,

We have done the refund today

Original Transaction ID202023713743720
IP Address37.231.78.125Batch ID
Transaction Date/TimeSun Aug 30 16:50:20 AST 2020Post Date0830
Transaction ID202024347710082Action CodeCredit
Merchant ID2683Terminal ID268301
Payment InstrumentDebit CardBrand IDKuwait Finance House
Card Number450778******3164Card ExpirationSep , 2023
Transaction Amount79.530Currency Code414
Merchant Track ID159822744400073945Result CodeCAPTURED
Host Response00Authorization Code047101
AVS ResponseCVD2 Validation Repsonse
Reference ID024397001246STAN ID465744
Cardholder Address
ECI7Cardholder Zip Code
User Field 1User Field 2
User Field 3User Field 4
User Field 5
UCAFHost Tran ID

From: Apoorv Joshi
Sent: Wednesday, August 26, 2020 3:45 PM
To: Rashid Gafoor Kaskar <[email-masked]>; Lessin Kumar <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Ammar Asif <[email-masked]>
Subject: KNET Refund- 8399081769

External email sender, please take precaution.
Hi Team,

Kindly assist with the below case. KNET Refund ticket: 03522002

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Ammar Asif" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 26 August, 2020 15:56:13
Subject: Knet refund issue case ID 1424669

Problem Statement: Refund Not Processed
Order Date : Aug 24, 2020
Order ID: 8399081769
Hybris Ticket ID:   03522002
Assistance Required: Need refund for customer.

The order was placed on Aug 24, 2020  but his order got cancelled and money not refunded yet.

please do needful.

Best regards
Ammar Asif

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