Subject: RE: On validation but amount captured / 8398896497
From: "Rashid Gafoor Kaskar" <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Rehan Khan <[email-masked]>, Escalations Dxbteam <[email-masked]>, Harish Thakor <[email-masked]>, Anju John <[email-masked]>
Date: Sun, 30 Aug 2020 13:03:05 +0000

Hi,

We have done the refund todat

Original Transaction ID202023683163935
IP Address37.231.78.125Batch ID
Transaction Date/TimeSun Aug 30 16:02:34 AST 2020Post Date0830
Transaction ID202024346277355Action CodeCredit
Merchant ID2683Terminal ID268301
Payment InstrumentDebit CardBrand IDNational Bank of Kuwait
Card Number464452******7123Card ExpirationOct , 2023
Transaction Amount5.200Currency Code414
Merchant Track ID159813363500024955Result CodeCAPTURED
Host Response00Authorization Code221293
AVS ResponseCVD2 Validation Repsonse
Reference ID024397001207STAN ID248449
Cardholder Address
ECI7Cardholder Zip Code
User Field 1User Field 2
User Field 3User Field 4
User Field 5
UCAFHost Tran ID

From: Shakeeb Arsalan
Sent: Wednesday, August 26, 2020 2:50 PM
To: Rashid Gafoor Kaskar <[email-masked]>; Lessin Kumar <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Rehan Khan <[email-masked]>; Escalations Dxbteam <[email-masked]>; Harish Thakor <[email-masked]>; Anju John <[email-masked]>
Subject: Re: On validation but amount captured / 8398896497

External email sender, please take precaution.
Hi Team

Kindly assist regarding the following concern.

Regards
Shakeeb

________________________________
From: "Rehan Khan" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, August 25, 2020 11:51:41 AM
Subject: On validation but amount captured / 8398896497

Hi Team,

The order has not been placed successfully because it was on validation but as per the Payment Transactions the amount has been captured.
Now the customer is asking for his amount so please refund his amount as soon as possible.

Order number - 8398896497
Hybris Ticket ID - 03497073
Amount - KWD5.20

Regards
Rehan

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