Subject: Partial order shipped and we are unable to cancel the item
From: Hafizullah Lsm <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sun, 30 Aug 2020 03:51:39 -0700 (MST)

Hi Team 

Problem Statement: Partial order shipped and we are unable to cancel the item 

Order Date : Aug 23, 2020 
Order ID: 6218047350 
Tracking ID: FP08241000755 

Assistance Required: Need Urgent cancelation and refund 

Issue Description: The order was shipped from our side on 24/08/2020 but the following items: 
161910655 - - Marvel Spider-Man Print Slide Slippers ( 2 Qty) 
was ordered 2 Qty and as per Hybris, it has been shipped and delivered 1 Qty, so we request that you please do the needful. 

Regards 
Hafizullah