Subject: Order not shipped / cancelling 9790412656
From: Shakeeb Arsalan <[email-masked]>
To: Jessie Caparas <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Seeta Seeta <[email-masked]>
Date: Sun, 30 Aug 2020 00:49:58 -0700 (MST)

Hi Jessie, 

Problem Statement : Order not shipped (no tracking details). Customer wants refund. 
Order Date : 01/07/2020 
Order ID: 9790412656 
Tracking ID: N.A 
Total Price : AED 101.00 

Assistance required : please assist in getting the order Cancelled, as it has been pending since long time and no action has been taken. 

Regards 
Shakeeb