Subject: FW: amount deduction/ 8395326259
From: Malik Ismail <[email-masked]>
To: "Rashid Gafoor Kaskar" <[email-masked]>, seeta.seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Sun, 30 Aug 2020 06:39:16 +0000

Hi Rashid,

Please process refund for order 8395326207
Amount KD 58.14

Regards,
Malik
From: Seeta Seeta <[email-masked]>
Sent: Thursday, August 27, 2020 5:38 PM
To: Malik Ismail <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; asjad hussain <[email-masked]>; Escalations Dxbteam <[email-masked]>; Apoorv Joshi <[email-masked]>
Subject: Re: amount deduction/ 8395326259

External email sender, please take precaution.
Hi Malik,

Please assist us in below case.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "asjad hussain" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 27 August, 2020 14:07:03
Subject: amount deduction/ 8395326259

Hi team,

The customer is complaining that he placed order on 8/2/20 and paid KWD58.14 but the amount was deducted twice.
He provided the transaction ids for both deduction as follow.
1) 021510017839-E0268301
2)  021510017761-E0268301

kindly check the transaction details and do the needful.

Regards,
Asjad.

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