Subject: RE: Partial Cancellation request /// 7697414183 /// 161970840
From: Jessie Caparas <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, "Vijay mandal (TCS)" <[email-masked]>, LMG OMS <[email-masked]>
Cc: seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shivani Rani <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Sun, 30 Aug 2020 05:46:01 +0000

Hi @LMG OMS<mailto:[email-masked]> @Vijay mandal (TCS)<mailto:[email-masked]>

Please cancel the below item.

INC0838312

From: Shakeeb Arsalan <[email-masked]>
Sent: Saturday, August 29, 2020 12:31 PM
To: Vijay mandal (TCS) <[email-masked]>; LMG OMS <[email-masked]>; Vinodhini chandrasekaran <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shivani Rani <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Partial Cancellation request /// 7697414183 /// 161970840

External email sender, please take precaution.
Hi Team,

Order : 7697414183<callto:6489302166>
item: 161970840
the item mentioned above has not been shipped from the WH, and the cancellation is getting rejected
please do the needful.

issue is pending since long time

Regards
Shakeeb

________________________________
From: "Shivani Rani" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, August 26, 2020 11:50:39 AM
Subject: Partial Cancellation request /// 7697414183 /// 161970840

Hi Team,

Ticket ID: 1423999
Problem Statement: (Partially shipped order)
Order Date: Aug 14, 2020
Delivery Date: Aug 25, 2020
Order ID: 7697414183
Tracking ID: 769741418360999991

Assistance Required: Need Partial Cancellation

Issue Description: Customer placed order and 1 item did not deliver to the customer.

The name of the item is #​161970840 - - Plain Padded T-shirt Bra with Hook and Eye Closure

Kindly cancel this item so that customer receives the refund.

Thank you for your help!

Regards,
Shivani

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