Subject: late collection case ID : 1364022
From: Ammar Asif <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Sat, 29 Aug 2020 21:54:04 -0700 (MST)

Problem Statement: late collection 
Order Date : 03-Aug-2020 
Order ID: 2000031193 
Tracking ID: 43813137690 
return tracking ID : 43815484484 
Assistance Required: Need urgent collection. 

Issue Description: the customer has placed his order on 03-Aug-2020 with the order id 2000031193 , and he raised return request but the item has not been collected yet. 
kindly note that as per our record we do not have reference no. and armax is asking for reference no. 

please do needful. or suggest me. 

regards 
ammar asif