Subject: Re: Late Shipping // 7697118423 // 1409535
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: BHRdc Ecomm <[email-masked]>, Seeta Seeta <[email-masked]>, dominic arackal <[email-masked]>, siny jacob <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Nitesh Singh <[email-masked]>
Date: Sat, 29 Aug 2020 06:18:05 -0700 (MST)

Hi Team, 

Please assist with the below case. No response from the concerned teams. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Seeta Seeta" <[email-masked]> 
To: "BHRdc Ecomm" <[email-masked]>, "dominic arackal" <[email-masked]>, "siny jacob" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Nitesh Singh" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Friday, 28 August, 2020 18:32:13 
Subject: Re: Late Shipping // 7697118423 // 1409535 

Hi Team, 

With reference to the order number 7697583580, the order was placed on 12th Aug and till now there is no consignment in the order. The customer is chasing us for his order. 

Kindly look into this concern and assist us with the case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Nitesh Singh" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Friday, August 28, 2020 11:29:30 AM 
Subject: Late Shipping // 7697118423 // 1409535 

Hi Team, 

With reference to order number: 7697118423, Customer placed order on 12 August and till now order has not been shipped. As per the hybris the order status is in progress. 

Order Date : Aug 12, 2020 
Order ID: 7697118423 
Tracking ID: NA 

We have forwarded this concern to the warehouse, however no response received. 

Customer is chasing us for his/her order so kindly do the needful. 

Regards, 
Nitesh