Subject: Double deduction - 8395513560
From: Apoorv Joshi <[email-masked]>
To: Rashid Gafoor Kaskar <[email-masked]>, Lessin Kumar <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Nikhil Bishnoi <[email-masked]>
Date: Sat, 29 Aug 2020 06:13:53 -0700 (MST)

Hi Team, 

Please assist with the below case. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]> 
Sent: Saturday, 29 August, 2020 16:49:32 
Subject: Twice debited - Ticket ID 1429730 

Dear Team, 

The customer is complaining that the amount for KWD 16.00 was debited twice from his account for his Order ID 8395513560. Please find attached for your reference. 

Kindly asssit. 

Regards, 
Nikhil