Subject: Escalation-customer complained of assault via +971501256186
From: Mohd Adil <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sat, 29 Aug 2020 02:57:19 -0700 (MST)

Hi Team, 

Greetings of the day! 

Order#9798309237 

Call recieved from 971501256186 

The customer had a bad experience from one of our staffs. She got a call from +971501256186 asking if she had any items for return and she said no and while she was trying to keep the phone call, the person on the other end started asking if he can ask something and she said sure, and he asked if she can go out with him. 

The customer needs proper explanation for this as she believes how can a female customer even buy things from us. 

She has threatened to escalate this complaint to higher authority, and even wants to complain it to the cops but first would like to hear from us. 

Please look into the situation. 

Regards, 
Adil