Subject: Re: Late ​refund
From: Hafizullah Lsm <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sat, 29 Aug 2020 02:20:07 -0700 (MST)

Hi team, 

Kindly assist regarding the following concern. 

Regards 
Hafizullah 

From: "Hafizullah Lsm" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Monday, August 24, 2020 10:37:36 AM 
Subject: Late ​refund 

Hi Team 

Problem Statement: Late ​refund 

Order Date : ​Jul 7, 2020 
Order ID: ​ 6206713998 
Tracking ID: ​ S001839914015 

Assistance Required: Need Urgent refund 

Issue Description: The order is NDR and in the return request, the refund has been initiated but in Payment Transactions, there is no refund successful and customer is complaining that he did not receive the amount and he has paid by SADAD and he has sent us Bank details : 

Account holder name: Hafiz Muhammad Khair Al-Faris 
Bank Name: Bank Al Rajhi 
Branch Name: Namira Branch 
Account number: 47600000390200 
IBAN: SA51 1000 0047 6000 0039 0200 
Account type: Current account 
Regards 
Hafizullah