Subject: Re: RTS Request - 9772869335
From: Apoorv Joshi <[email-masked]>
To: Jessie Caparas <[email-masked]>
Cc: LMG OMS <[email-masked]>, "Vijay mandal, TCS" <[email-masked]>, escalations dxbteam <[email-masked]>, lifestyle ajman <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Sat, 29 Aug 2020 01:43:24 -0700 (MST)

Hi Jessie, 

Kindly advise if there is any update on the below. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Jessie Caparas" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "LMG OMS" <[email-masked]>, "Vijay mandal, TCS" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "lifestyle ajman" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Thursday, 27 August, 2020 15:20:49 
Subject: RE: RTS Request - 9772869335 

[ mailto:[email-masked] | @LMG OMS ] [ mailto:[email-masked] | 
@Vijay mandal (TCS) ] 

Please update the status as not picked. 

INC0836475 

From: Apoorv Joshi <[email-masked]> 
Sent: Thursday, August 27, 2020 12:54 PM 
To: Jessie Caparas <[email-masked]> 
Cc: Escalations Dxbteam <[email-masked]>; Lifestyle Ajman <[email-masked]>; seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]> 
Subject: Re: RTS Request - 9772869335 

External email sender, please take precaution. 

Hi Jessie, 

Please advise on the below case. Since we are not getting any response from the store after multiple attempts, please assist in changing the status of this order to not picked/picked by OMS team instead and approval to process manual refund for this order as the order was placed in March and is pending since then. 

Thank you for your help! 

Regards, 

Apoorv 

From: "Jessie Caparas" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "lifestyle ajman" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, August 20, 2020 3:21:53 PM 
Subject: RE: RTS Request - 9772869335 

[ mailto:[email-masked] | @Lifestyle Ajman ] 

Please revert to the below 

From: Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, August 19, 2020 6:15 PM 
To: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Lifestyle Ajman < [ mailto:[email-masked] | [email-masked] ] >; seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: RTS Request - 9772869335 

External email sender, please take precaution. 

Hi Team, 

Kindly assist with the below case. We are not receiving a reply from the concerned team. 

Thank you for your help! 

Regards, 

Apoorv 

From: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
To: "lifestyle ajman" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, August 17, 2020 3:08:42 PM 
Subject: RTS Request - 9772869335 

Hi Team, 

With reference to the order number: 9772869335 

Store Code: Lifestyle - 21004 

Order placed on March 14, 2020 and it is showing ready for pickup since months. Customer is in a different city and can not pickup this order. Please mark this Not picked and process RTS for the same on an urgent basis. 

Thank you for your help! 

Regards, 

Apoorv 

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