Subject: Re: Partial Cancellation request /// 7697414183 /// 161970840
From: Shakeeb Arsalan <[email-masked]>
To: [email-masked], lmg oms <[email-masked]>, Vinodhini chandrasekaran <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shivani Rani <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Sat, 29 Aug 2020 01:30:55 -0700 (MST)

Hi Team, 

Order : [ callto:6489302166 | 7697414183 ] 

item: 161970840 

the item mentioned above has not been shipped from the WH, and the cancellation is getting rejected 
please do the needful. 

issue is pending since long time 

Regards 

Shakeeb 

From: "Shivani Rani" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Wednesday, August 26, 2020 11:50:39 AM 
Subject: Partial Cancellation request /// 7697414183 /// 161970840 

Hi Team, 

Ticket ID: 1423999 
Problem Statement: (Partially shipped order) 
Order Date: Aug 14, 2020 
Delivery Date: Aug 25, 2020 
Order ID: 7697414183 
Tracking ID: 769741418360999991 

Assistance Required: Need Partial Cancellation 

Issue Description: Customer placed order and 1 item did not deliver to the customer. 

The name of the item is #​161970840 - - Plain Padded T-shirt Bra with Hook and Eye Closure 

Kindly cancel this item so that customer receives the refund. 

Thank you for your help! 

Regards, 
Shivani