Subject: refund issue
From: Hafizullah Lsm <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Fri, 28 Aug 2020 23:56:56 -0700 (MST)

Hi Team 

Problem Statement: Refund has been initiated but the customer is complaining that he did not receive yet 

Order Date : May 2, 2020 
Order ID: 6488178961 
Tracking ID: S001183844501 
RMA : 33871475 

Assistance Required: Need to check and refund 

Issue Description: The order was NDR and refund has been done successfully on 06/07/2020 but the customer is complaining that he did not receive the amount and he continues demanding refund and he sent for us Bank statement so we request to check this order. 

Regards 
Hafizullah