Subject: KNET ON_VALIDATION_CANCELLED // 1430747 // 8399856448
From: Ala Hamood <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb arsalan <[email-masked]>, fauzan musalman <[email-masked]>, Apoorv <[email-masked]>
Date: Fri, 28 Aug 2020 02:05:15 -0700 (MST)

Hi Team 

Problem Statement: ON_VALIDATION_CANCELLED Refund issue 

Order Date : Aug 28, 2020 
ticket id : 03537009 
Order ID: [ callto:8399556174 | 8399856448 ] 
Total Price: KWD21.10 
Identifier: KNET 
Assistance Required: Need to check and refund 

Issue Description: The order is ON_VALIDATION_CANCELLED but the amount is captured in Payment Transactions but the customer is demanding refund so we request to check this your priority basis 

Best Regards 
Ala Aldin