Subject: KNET ON_VALIDATION_CANCELLED //1430754 // 8399556174
From: Ala Hamood <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: fauzan musalman <[email-masked]>, Shakeeb arsalan <[email-masked]>, Apoorv <[email-masked]>
Date: Fri, 28 Aug 2020 01:58:48 -0700 (MST)

Hi Team 

Problem Statement: ON_VALIDATION_CANCELLED Refund issue 

Order Date : Aug 26, 2020 
ticket id : 03538014 
Order ID:8399556174 
Total Price: KWD35.67 
Identifier: KNET 
Assistance Required: Need to check and refund 

Issue Description: The order is ON_VALIDATION_CANCELLED but the amount is captured in Payment Transactions but the customer is demanding refund so we request to check this your priority basis 

Best Regards 
Ala Aldin