Subject: Escalation: On validation cancel (refund)
From: Mohd Adil <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Fri, 28 Aug 2020 00:34:37 -0700 (MST)

Hi Team, 

Order: 8398965359 (On validation cancelled) 

The customer has been charged twice for KWD 10.50 and one of the orders status is cancelled on validation. 

Please find the screenshot below as a proof of amount deducted twice for your kind perusal. 

Please process the refund requst. 

Regards, 
Adil