Subject: Knet refund issue case ID 1427756
From: Ammar Asif <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Thu, 27 Aug 2020 21:42:33 -0700 (MST)

Problem Statement: Refund Not Processed 
Order Date : Aug 26, 2020 
Order ID: 8399587155 
Ticket ID: 03517092 
Assistance Required: Need refund for customer. 

The order was placed on Aug 26, 2020 but his order got cancelled on validation and money not credited in his account. 
please do needful. 

Best regards 
Ammar Asif