Subject: Re: ON_VALIDATION_CANCELLED Refund issue
From: Shakeeb Arsalan <[email-masked]>
To: lessin kumar <[email-masked]>, Rashid Kaskar <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Hafizullah Lsm <[email-masked]>, anju john <[email-masked]>, Harish thakor <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Thu, 27 Aug 2020 07:53:21 -0700 (MST)

Hi Team, 

Please advise regarding the below concern. 

Regards 
Shakeeb 

From: "Hafizullah Lsm" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Wednesday, 26 August, 2020 09:34:37 
Subject: ON_VALIDATION_CANCELLED Refund issue 

Hi Team 

Problem Statement: ON_VALIDATION_CANCELLED Refund issue 

Order Date : Jul 5, 2020 
Order ID: 8391140685 
Order Status: ON_VALIDATION_CANCELLED 
Total Price: KWD28.50 
Transaction ID: 018710028656 

Assistance Required: Need to check and refund 

Issue Description: The order is ON_VALIDATION_CANCELLED and customer is complaining of deduction and demand of refund and he send us the Transection id with details 

Regards 
Hafizullah