Subject: Re: Refund process request//8399171025
From: Seeta Seeta <[email-masked]>
To: Lessin Kumar <[email-masked]>, [email-masked]
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, "Abdulaziz Ahmed, Hasan. Ghilan" <[email-masked]>, escalations dxbteam <[email-masked]>, Harish Thakor <[email-masked]>, [email-masked]
Date: Thu, 27 Aug 2020 06:37:07 -0700 (MST)

Hi Team, 

Please assist us in the below case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Abdulaziz Ahmed, Hasan. Ghilan" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Thursday, 27 August, 2020 15:07:21 
Subject: Refund proccess request 

Hi Team, 

Problem Statement : On Validation Cancelled 

Ticket id : 1426284 
Order Date : Aug 24, 2020 
Order ID: 8399171025 
Total Price : 32.88 

Issue Description : The Customer placed the order on Aug 24, 2020, and it is pending since then, The order was marked as on validation cancelled, However the amount has been captured and till now the refund has not been initiated. 

Regards 
Abdulaziz Ghilan