Subject: Refund Not Processed
From: Abdulqader Ahmed <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Seeta Seeta <[email-masked]>
Date: Thu, 27 Aug 2020 04:31:19 -0700 (MST)

Problem Statement: Refund Not Processed 

Order Date: Jul 28, 2020 
Order number: 6212062938 
Return Tracking ID: 46070726391 
Pickup reference : H098EFD 
RMA: 24028178 
Total Price of the return items : SAR 827 

Assistance Required: Need Approval for refund 

Issue Description: The Customer created a return request on 
8/7/20 but when I track the shipment by the following tracking ID (46070726391) so it is Delivered DLVD 

Case History: The customer reached out to us on Aug 18, 2020, for the follow up for the refund. 

Customer's History: The customer has placed his 4th order with us. 

Assistance Required: We request you to provide us refund approval in order to refund the customer manually and close the issue the soonest. 

Thanks & Regards, 
Abdulqader