Subject: Refund not processed - Ticket ID 1330691
From: Nikhil Bishnoi <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>
Date: Thu, 27 Aug 2020 03:30:28 -0700 (MST)

Dear Team, 

Kindly request for the approval for the refund, as the refund is pending since Aug 11. 

Problem Statement: Refund Not Processed 
Order Date : July 22, 2020 
Order ID: 6210733247 
Return Tracking ID: 46069363745 
RMA: 24038118 
Assistance Required: Approval for the refund 

Issue Description: The returned items were collected and returned back to WH on Aug 11. Attached is the confirmation from the Aramex. Escalated to WH but no response. The customer is with us since Nov 2019 and has completed 25 transactions with us. 

Kindly assist. 

Regards, 
Nikhil.