Subject: RE: Callback Request // 9791181601 // 1373330
From: Mohd Imran <[email-masked]>
To: Ali Mkhaimer <[email-masked]>, Rawan Barghouth <[email-masked]>, Mohammad Tarabishi <[email-masked]>, Saeed Khawaldeh <[email-masked]>, Amani Khraisat <[email-masked]>, ccbackoffice <[email-masked]>, ccwebteam <[email-masked]>, Nour Hanayneh <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, seeta.seeta <[email-masked]>, Escalations Dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Nitesh Singh <[email-masked]>
Date: Thu, 27 Aug 2020 08:00:24 +0000

Hi Team,

Please do the needful.

From: Seeta Seeta <[email-masked]>
Sent: Thursday, August 27, 2020 11:16 AM
To: Escalations Dxbteam <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Nitesh Singh <[email-masked]>
Subject: Re: Callback Request // 9791181601 // 1373330

External email sender, please take precaution.
HI Team,

Can you please arrange the callback to the below customer.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Nitesh Singh" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 27 August, 2020 12:24:57
Subject: Callback Request // 9791181601 // 1373330

Hi Team,

With reference to order number: 9791181601, customer complaining that she returned an item however refund not processed.

As per the tracking, no items have been collected from customer. We have asked customer to provide proof of return, however she asked for a callback from us.

Kindly arrange a callback on: 0551505522.

Thanks,
Nitesh

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