Subject: Order delay // 6212192944 // 1394947
From: Nitesh Singh <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Thu, 27 Aug 2020 00:54:44 -0700 (MST)

Hi Team, 

With reference to order number: 6212192944, Customer placed a collect from store order on 28 July 2020 and till now he/she has not received the order. As per the hybris the order status is in progress. 

Order Date : 28/07/2020 
Tracking ID: 621219294422999991 

We have emailed to Warehouse as well as store, however no response received. Customer now wants to cancel the order as she is upset. 
​ 
Kindly look into this issue and do the needful. 

Regards, 
Nitesh