Subject: Re: Callback Request // 9791181601 // 1373330
From: Seeta Seeta <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Nitesh Singh <[email-masked]>
Date: Thu, 27 Aug 2020 00:16:19 -0700 (MST)

HI Team, 

Can you please arrange the callback to the below customer. 

Thanks & Regards, 
Seeta Kunwar 

From: "Nitesh Singh" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Thursday, 27 August, 2020 12:24:57 
Subject: Callback Request // 9791181601 // 1373330 

Hi Team, 

With reference to order number: 9791181601, customer complaining that she returned an item however refund not processed. 

As per the tracking, no items have been collected from customer. We have asked customer to provide proof of return, however she asked for a callback from us. 

Kindly arrange a callback on: 0551505522. 

Thanks, 
Nitesh